I’ve been asked about my writing process many times, so here it is, short and sweet, messy and chaotic: 1. First, I think up all sorts of bad ideas for my books. My editor and agent are good enough to tell me that they are bad ideas. I think up more ideas. They’re still bad. 2. FINALLY, I have a

There are obviously a ton of vastly wide-ranging jobs with the title “Customer Service Representative”, so for our post this week in industry-specific resumes, we’ll focus on customer service jobs in call centers. Call centers employ lots of people, and are a great place to find job openings. To

You studied to be an accountant because you’re quick with numbers and are very good at managing the details. But if you write a vague, boring resume with the phrase “detail-oriented” shoehorned in somewhere, you’re going to end up at the bottom of the slush pile. As resume writing experts, we’ll

The first time I wrote my own resume, as a sophomore in college, it was a mess. I simply had nothing to go on to know how to write a resume well, what should go in it, and how to make it look. Now that I write resumes for a living, I’m going to provide you with the examples I never had, so you

If you’re trying to get hired as a Systems Administrator, your resume should demonstrate that you have the skills and expertise to work with the tech that will keep your new office’s network running. Which is why, in my line of work, I cannot understand why I see so few Systems Administrator